Hockfield Services

Walgreens Manufacturer's Representative

The Value of Representation

Despite familiar pretexts that can prevent manufacturers from investing in the valuable services that experienced representation provides — whether financial (“we don’t have the budget”) or cultural (“we’ve always done it this way”) — the reality is that retail has become highly complicated in this age of ever-changing retailer processes/initiatives at a time when lean staffing and expanded responsibilities fuel employee turnover on both sides.

In this environment, poor supplier execution strains retailer relationships resulting in lost time, money and opportunities. To be sure, Walgreens absolutely understands and values the expertise and continuity brought forth by experienced representation like Hockfield.

In short, representation matters.

Far More Than A Broker

Hockfield works with branded and private label manufacturers and Walgreens to foster mutually beneficial partnerships that propel profits forward. We offer essential access and insights into the retail landscape.

Hockfield provides individualized services that go above and beyond the scope of a typical manufacturer broker, with expertise in the following areas:

Sales Strategy

New Opportunity Evaluation

  • Product viability & path to market
  • WAG requirements & expectations
  • Reset timing & category insights
  • Presentation development

Ongoing Strategy & Execution

  • Branded
    • Category Line Review (CLR)
    • Assortment management
    • Innovation strategy & projections
    • Promotion & marketing strategy
    • Pricing & COGS strategy
  • Owned Brand
    • New Product Development (NPD)
    • Request For Proposal (RFP)
    • Ariba Sourcing lead

Project Management

Product Launches & Changes

  • Key liaison between vendor & WAG
  • Milestone development
  • End-to-end management from Awarded to On Shelf

Product Info Management

  • STIBO Systems new item setup and existing item maintenance

Owned Brand Process Liaison

  • Artwork creation with Periscope
  • How2Recycle (H2R)
  • Worldwide Environmental Compliance Solutions (WERCS)
  • Print Quality Assurance (PQA) with Graphic Measures International (GMI)

Sales & Supply Chain Support

Order Management

  • Purchase Order review & tracking
  • Vendor cut & allocation requests
  • Shipping issue resolution
  • Lead time reviews

Trade Management

  • Promo VSF form prep & submission
  • Annual Co-Op allowance renewal
  • Deal management & Post-Audit

Walgreens.com

  • Catalog Enrichment Platform (CEP) new item setup and existing item maintenance

Inventory Related Matters

  • 1506 Damages tracking
  • Exit strategy & execution
  • Call-in tracking

Sales & Supply Chain Analytics

RSi Data Subscription

  • 500+ sales & supply chain metrics
  • Real-time; “yesterday’s data today”
  • Granular store level capabilities

Hockfield Proprietary Reporting

  • Weekly POS
    • Sales & supply chain trends
    • Promo analysis
  • Category Analysis
    • Performance (vendor, brand, item)
    • Competitive landscape
    • Market share
  • FCST & Supply Chain KPI Trends
    • Collaborative Forecasting & Planning
    • Subscribed Store In-Stock Rate (SSIS)
    • On Time Fill Rate, DC Service Level
  • Sales Optimization
    • Store level sales & SSIS analysis